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refund

30-day refund policy takes a picture and sends it to ray@dogparentsonline.com if the item is damaged on a route we will refund or replace the item. We have a separate return policy for west paw dog toys, you are guaranteed a one-time replacement or refund if the product is damaged even by your dog. Just take a picture and send it to ray@dogparentsonline I will then send you more information. Thank you